Download eCopy Introduction As often is the case nowadays, the need for integrating disparate tools within the tool ecosystem became imminent in this organization. Having invested substantial amounts of money and with best of the breed tools in place for specific domains, everything seemed right for the organization except for the fact that the tools […]
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Download eCopy Introduction ServiceNow is one of the most popular and widely used cloud based IT solutions for Enterprises. It includes Incident Management, Change Management and Problem Management which are disjointed modules of ITSM processes. In an organization, Service Desk Managers need to ensure that the Help Desk teams working on Customers’ Tickets are […]
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Download eCopy Introduction This company is one of the top ten global IT Companies and a global leader in delivering technology enabled business solutions to companies throughout the world. This company’s service offerings span application services, systems integration, product engineering, custom software development, maintenance and others. What this use case study indicates is that while […]
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Download eCopy Introduction Our client is one of the world’s largest banks by revenue in 2008 with presence in more than 100 countries. They have world’s largest financial network and is also one of the largest companies in the world. This Leading Bank’s Information and Technology Services provide products and services that improve bank’s profitability […]
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Download eCopy Introduction This case study demonstrates the implementation of a complex integration use case using Kovair Omnibus. Kovair Omnibus provides the unique ability to both Sync and Link data coming from different integrated tools. The decision to use synchronization or linking is not dictated by the Omnibus platform and is left to the users […]
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Download eCopy Introduction This White Paper discusses the need at the IT department at a large Federal Government Agency for a Software Life Cycle (SDLC) tool, referred to in this document as an Application Lifecycle Management (ALM) tool. Such a tool is required to replace stove-piping technologies currently in use and to integrate and/or replace […]
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Download eCopy Introduction A large Agency of the State of California’s mission is to procure, manage and deliver technology systems that support the delivery of health and human services to Californians. The Agency was facing challenges in tracking and managing the deliverables from various technology vendors as part of their project management responsibilities. They decided […]
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Download eCopy Introduction Honeywell Technology Solutions Lab (HTSL) is an integral research, development and engineering arm of Honeywell. It provides value to Honeywell’s businesses and customers through technology, product and business solutions that meet global standards of quality, innovation and lifetime performance. Employing diverse engineering skills, along with program management, quality assurance, systems engineering, technology […]
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Download eCopy Introduction The Division of the State Architect (DSA) acts as California’s policy leader for building design and construction, and provides design and construction oversight for K-12 schools and community colleges. DSA has offices in Los Angeles, Oakland, Sacramento, and San Diego. DSA also develops and maintains the accessibility standards and codes utilized in […]
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