ServiceNow Integration

Jile is an Enterprise Agile Planning and Portfolio Cloud platform that empowers organizations to achieve enterprise agility. Jile helps organizations align strategy with execution teams by providing a unified view from portfolios and programs. ServiceNow’s platform provides a smarter and faster automated IT service management experience in the cloud. Kovair Omnibus provides an Enterprise Integration […]

The Kovair Omnibus helps solve such challenges by establishing bi-directional integration between ServiceNow and Micro Focus ALM. Development teams will have clear visibility into the quality parameters and test results. On the other hand, the QA team members will have real-time visibility into the codes being written and have the full context of the development.

Achieve seamless collaboration between helpdesk and internal development teams. This will provide complete visibility and traceability from defect reporting to resolution.

Achieve enhanced collaboration between the customer support and internal engineering teams. This will help resolve customer issues faster and gives visibility to both teams into customer priorities.