Tool Integration Use Cases

Achieve seamless collaboration between helpdesk and internal development teams. This will provide complete visibility and traceability from defect reporting to resolution.

Achieve enhanced collaboration between the customer support and internal engineering teams. This will help resolve customer issues faster and gives visibility to both teams into customer priorities.

The integration between Micro Focus ALM and Azure DevOps helps in bringing the product development and Quality Assurance teams on the same page. This diminishes the collaboration barriers that would have otherwise led to quality issues, delay in delivery and financial loss.

This integration brings the product management, portfolio management, development and quality teams together and establish a seamless collaboration between them. This will make the delivery process faster for organizations.