The client is one of the world’s largest multinational telecommunications conglomerate with headquarters in USA. Its range of services includes networking, mobility, unified communications, cable services and VoIP. The multinational telecommunications conglomerate needed to decommission some of the legacy application like HP ALM, Rally, and JIRA and migrate key business processes and data for customer […]
EDMC is one of the largest chain of education institutions imparting private post-secondary education across the US. They use HP ALM to manage their Testing and QA activities. Several internal reasons, like changes in their internal software development processes and policies made the organization decide to move from HP ALM to Microsoft TFS. This meant […]
Today the organizations overcame the challenges of globally distributed teams and implemented uniform engineering process across SDLC stages. Kovair has successfully implemented the solution without replacing any of their existing tools. Download Case Study × Grab your free copy now! You will receive PDF link in your mailbox.
The large global networking company which was using CA Clarity for their ‘Planning’ team and Rally for their ‘Development Execution’ team came to Kovair with the need for integrating the tools. These tools coming from two different vendors naturally didn’t interact with each other. Consequently the Planning and the Execution teams were not in sync. […]
Kovair Omnibus with its ServiceNow Integration adapter enables bi-directional synchronization of data between ServiceNow, Kovair and any other tools connected to Omnibus. This allows ServiceNow artifacts to be visible from Kovair and other development tools used by other teams. Service Desk Manager can anytime review the status of any Incident record using Kovair interface. Download […]
With Kovair, the Customer Onboarding Process has become fully automated. The Onboarding process starts with new Customer record being added in Kovair and completes with Updating IP Details and Open Firewall for the Company. Internal departments (New York, London, Boston, Tokyo and Singapore) participate in the Customer Onboarding process. The system automatically generates tasks for […]
This case study clearly demonstrates the broad capabilities of the Kovair ITSM Solution with its single Repository, Global accessibility over the web, its multi-entity functional capabilities and its very powerful, yet easy to implement and change, Process engine capabilities with inherent security aspects to serve the needs of any corporate, government institution or military agencies. […]
Kovair Solution Architects analyzed Hexaware requirements and also conducted several rounds of onsite and offshore discussions with Hexaware Technical and Operational teams to finalize the requirements. Kovair team thereafter made necessary upgrades and changes in Kovair ITSM Solution to make it compatible with Hexaware requirements. Kovair ITSM Solution was configured as per Hexaware IT Service […]
Kovair ALM Studio aims to manage software development activities in this organization by automating the high level processes from end to end, integrating the different phases of SDLC by establishing traceability relationships among the objects involved, allowing different stakeholders to share a common platform to collaborate and communicate on the business needs and providing real […]
This company is one of the top ten global IT Companies and a global leader in delivering technology enabled business solutions to companies throughout the world. This company’s service offerings span application services, systems integration, product engineering, custom software development, maintenance and others. This use case study indicates is that while other vendors may be […]
