Use Cases Summary for Kovair and ServiceNow Integration

ServiceNow Integration Use Case for a Chip Equipment Manufacturer
ServiceNow Integration Use Case for a Chip Equipment Manufacturer

Kovair Omnibus with its ServiceNow Integration adapter enables bi-directional synchronization of data between ServiceNow, Kovair and any other tools connected to Omnibus. This allows ServiceNow artifacts to be visible from Kovair and other development tools used by other teams.

Service Desk Manager can anytime review the status of any Incident record using Kovair interface.