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Month: June 2021

About the Partner

Logic Technology’s strength lies in our unique combination of staff, products and services. Our team is on top of the latest developments in the embedded market and has extensive experience with state-of-the-art technologies. Its mission and mandate is to provide you with first class advice and assistance during and after the implementation process. After a quick but thorough analysis of the problem or challenge, our team comes up with the right combination of products, technical support, complementary advice and services or a custom training program. Quick and to the point!

 

Logic Technology

Company Info

  • Company: Logic Technology
  • Industry: Embedded Development Solutions
  • Country: The Netherlands
  • Address: Van Horneplein 6 6019 BW Wessem
  • Phone: +31 (0)77 3078438
  • E-mail:   info@logic.nl
  • Website: logic.nl

Jile and Salesforce Integration Overview

Kovair Omnibus integrates JILE and Salesforce bidirectionally allowing seamless synchronization of entities such as Accounts, Cases and Tickets. All items along with their attachments and relationships get synchronized in a real-time manner. This ensures that all collaborators can see the same data in the ecosystem, irrespective of the application they use.

Benefits of Business Users

Achieve seamless collaboration between helpdesk and issue management teams. This will provide complete visibility and traceability from defect reporting to resolution. To know more, please refer the Jile Integration Adapter Datasheet and Salesforce Integration Adapter Datasheet.

Jile-Remedy
    Key benefits:

  • Complete Visibility and End-to-End Traceability across the organization from defect reporting to resolution.
  • More Simplified & automated tools saving manual effort by the Development, Engineering and Backend teams.
  • Integrated, Flexible, easily configurable integration adapter between Jile & Salesforce.
  • Improved Communication & Collaboration assists Support Teams to achieve enhanced customer service experience.
  • Better Value: Save repeated manual effort & automate the end-to-end process.
  • Integration with Helpdesk and Issue Management applications enhances communication across teams.

Jile and Remedy Integration Overview

Kovair Omnibus integrates Jile and Remedy bidirectionally allowing seamless synchronization of data which includes attributes of artifacts, attachments, and work logs. All items along with their attachments and relationships get synchronized in a real-time manner. This ensures that all collaborators can see the same data in the ecosystem, irrespective of the application they use.

Benefits of Business Users

Achieve seamless collaboration between helpdesk and issue management teams. This will provide complete visibility and traceability from defect reporting to resolution. To know more, please refer the Jile Integration Adapter Datasheet and Remedy Integration Adapter Datasheet.

Jile-Remedy
    Key benefits:

  • Complete Visibility and End-to-End Traceability across the organization from defect reporting to resolution.
  • More Simplified & automated tools saving manual effort by the Development, Engineering and Backend teams.
  • Integrated, Flexible, easily configurable integration adapter between Jile & Remedy.
  • Improved Communication & Collaboration enables collaboration between the ITSM teams and development / support teams.
  • Better Value: Save repeated manual effort & automate the end-to-end process.

Jile and Jira Service Desk Integration Overview

Kovair Omnibus integrates JILE and Jira Service Desk bidirectionally allowing seamless synchronization of entities such as Problems, Incidents and Change Requests. All items along with their attachments and relationships get synchronized in a real-time manner. This ensures that all collaborators can see the same data in the ecosystem, irrespective of the application they use.

Benefits of Business Users

Achieve seamless collaboration between helpdesk and issue management teams. This will provide complete visibility and traceability from defect reporting to resolution. To know more, please refer the Jile Integration Adapter Datasheet.

Jile JiraServiceDesk
    Key benefits

  • Complete Visibility and End-to-End Traceability across the organization from defect reporting to resolution.
  • More Simplified & automated tools saving manual effort by the Development, Engineering and Backend teams.
  • Integrated, Flexible, easily configurable integration adapter between Jile & Jira Service Desk.
  • Improved Communication & Collaboration enables collaboration between the ITSM teams and development / support teams.
  • Better Value: Save repeated manual effort & automate the end-to-end process.

Card Summary

Kovair Omnibus integrates JILE and Azure DevOps bidirectionally, allowing seamless synchronization of any work items like requirements, user stories, tasks, defects, and tests. This ensures that all collaborators can see the same data in the ecosystem, irrespective of the application they use.

What’s in it?

Kovair Omnibus integrates JILE and Azure DevOps bidirectionally. Synchronize your agile project execution data with Jile for end-to-end traceability. All items along with their attachments and relationships get synchronized in a real-time manner. All ‘requirements’ from Azure DevOps automatically synchronize to Jile where they are broken down to ‘stories’. The completion of the story and the status of test results against it automatically synchronizes to Azure DevOps.

Business Benefits

JILE and Azure DevOps Integration
    JILE
  • Real-time visibility into feature requirements and associated changes
  • Clear visibility of test results from within Jile itself
  • Automation eliminates manual work on customer issues and development status
    Azure DevOps
  • End to end traceability for business requirements
  • Complete visibility into development progress
  • Quick and efficient decision making with no dependency on manual communication