
Business Need
Based in London, United Kingdom, the client provides specialist technology that supports the smart meter rollout which requires significant and ongoing testing to ensure continued interoperability across multiple linked devices for their user community. Their operations involve complex engineering workflows with strict testing standards.
The client was using Zephyr Enterprise SaaS as its primary Test Management platform. Over time, with an increasing need for process modernization and tighter integration with their development ecosystem, the organization decided to consolidate its QA and development functions into Azure DevOps. The objective was to migrate a complete and accurate set of test artifacts, including Test Cases, Test Steps, and Test Runs, without any data loss or compromise in structure or traceability.
A key business requirement was to ensure that the migrated data retained the same structure, granularity, and contextual integrity in Azure DevOps, allowing their QA teams to continue regression and validation activities without disruption. The project was time-sensitive, requiring rapid turnaround to align with an internal development schedule.
Introducing QuickSync
Kovair QuickSync is a one stop, cost-effective, wide-ranging data migration solution for any enterprise across industry. It is a Windows-based desktop solution, which can be easily installed and used. The requirement of minimal infrastructure for operation makes it a very cost-effective and efficient solution for the industry. It not only helps to migrate data from one source to one target but also helps to migrate data from one source to multiple targets. Its Instinctive UI makes it easily adaptable and adorable to the users.
Capabilities of QuickSync
- Kovair QuickSync is a turnkey solution for seamless and reliable data migration across modern development environments.
- Quick installation and user-friendly setup require minimal technical effort.
- Ensures consistent migration of records, attachments, comments, and relationships through structured mappings.
- Enables non-disruptive, real-time sync.
- Supports reusable, template-based configurations for repeatable migrations.
- Offers real-time monitoring with visual logs and status reports.
- Built-in recovery and re-migration prevent data loss.
- Provides on-screen reports with metrics for quick data analysis.
- Automated data checker validates accuracy with post-migration comparison reports.
- Handles large data volumes via parallel migration and multi-hosting.
- Single-window monitoring allows oversight across virtual machines without remote login.
- Codeless configuration enables easy mapping between tools without coding.
- Transaction-based licensing supports unlimited users and projects.
- Supports data transformation and overrides for custom migration needs.
Use Case & Migration Solution
Use Case 1: Preserving Unexposed Test Case Field Data from Zephyr
Challenge
Several key fields in Zephyr Enterprise Test Cases – such as Objective, Test Details, and Creation Time – were not exposed via APIs, making direct field-to-field mapping into Azure DevOps impossible.
Kovair’s Solution
Kovair QuickSync dynamically captured these non-exposed fields and packaged them into a structured HTML attachment, appended to the corresponding Test Case in Azure DevOps.
Impact:
No critical QA data was lost – teams retained full context for each Test Case, ensuring continuity, traceability, and audit-readiness within the new platform.
Use Case 2: Maintaining Traceability Between Test Cases to Requirements, Test Runs
Challenge
The client required end-to-end traceability by preserving links between Zephyr Test Cases and associated Requirements. Also establishing a direct reference link of corresponding Test Executions post migration in Azure DevOps. Native support for such cross-artifact associations was limited.
Kovair’s Solution
Kovair QuickSync embedded the Azure DevOps Test Run ID into a custom field within each Test Case; and also preserved the original Requirement references in another custom field.
Impact:
All upstream and downstream relationships were retained, enabling QA teams to track test coverage, execution history, and requirement validation seamlessly in the target environment.
Use Case 3: Enabling Bidirectional Navigation Between Test Cases and Test Runs
Challenge
After migrating Test Cases and their associated Test Runs from Zephyr, Azure DevOps only supported navigation from Test Runs to Test Cases, not the reverse—limiting usability during test analysis.
Kovair’s Solution
Kovair QuickSync ensured that each migrated Test Run was hyperlinked back to its corresponding Test Case within Azure DevOps through link section present in Test Case.
Impact:
This enabled testers and QA leads to navigating directly between executions and test definitions, improving debugging efficiency and accelerating test cycle reviews.
Use Case 4: Preserving Complete Test Execution Data Despite Tool Architecture Gaps
Challenge
Zephyr’s Test Execution records contained multiple non-exposed sections, and Azure DevOps Test Runs lack support for custom fields or sections, making it difficult to map all execution attributes directly.
Kovair’s Solution
QuickSync auto-generated three detailed attachments per Test Execution in Azure DevOps:
- TestExecutionFields: Captured all field-level metadata
- TestExecutionDetails: Included execution history
- TestStepExecutionDetails: Recorded individual step outcomes and statuses
Impact:
All granular execution data was retained in an accessible format, enabling QA teams to perform in-depth test analysis and audits even within the structural limits of Azure DevOps.
Use Case 5: Retaining Test Plan Folder Hierarchy During Migration
Challenge
Zephyr’s Test Planning module supports a multi-level folder hierarchy to organize Test Cases, but during migration all Test Case beneath Test Plan is treated as if residing in one single Test Plan folder from Zephyr. This is due to API limitations.
Kovair’s Solution
QuickSync preserved folder-based segregation by assigning Test Cases to suites based on their original Zephyr folders and recorded the folder name in a custom field (TestPlanFolder) within each Test Case.
Impact:
This maintained logical grouping and traceability, allowing teams to easily identify test origin and retain planning context despite API limitations from source tool.
Use Case 6: Capturing the Details of Associated Defects
Challenge
In the source system Zephyr, Test Executions were often linked to Defects that provided essential context for failed test cases. However, the client did not want to migrate the full Bug entity into Azure DevOps, only the association reference, to avoid clutter and duplication in the target environment.
Kovair’s Solution
Using Kovair QuickSync, all associated Defect references were captured during migration and stored in a dedicated field within the corresponding Test Run in Azure DevOps. This ensured that while the actual Defect records were not physically migrated, the relational integrity between the Test Execution and its related Defects was maintained.
Impact:
Visibility into defect associations was maintained within Test Runs, allowing root cause analysis to be supported while ensuring data volume and system performance were optimized.
Conclusion
Kovair Software, through its robust migration platform QuickSync, successfully delivered a seamless migration of Zephyr Enterprise SaaS Test Management artifacts – including Test Cases, Test Steps, Test Runs, and Test Plan hierarchies – into Azure DevOps for a technology solutions provider. The project addressed multiple technical challenges such as non-exposed data structures, architectural mismatches, and API limitations between the source and target systems. QuickSync enabled granular data preservation by attaching structured execution details post-migration, including complete execution metadata, step-by-step test results, and test history. These were intelligently captured in well-defined attachments to maintain auditability and analytical depth in the absence of custom field support in Azure DevOps Test Runs.
In addition, Kovair’s solution retained Zephyr’s folder-based planning structure by programmatically tagging Test Cases with corresponding folder metadata, ensuring test planning context was not lost. This workaround provided QA teams with a familiar organization of test assets, enhancing usability and maintainability post-migration. With the ability to manage large volumes of records swiftly and maintain logical traceability across artifacts, QuickSync delivered a high-integrity, low-risk migration.
Alt HAN Co
We were impressed with Kovair’s professionalism and expertise — they exceeded expectations with a flawless data migration. Thanks to the Kovair team for their dedication, clear communication, and outstanding work, making a complex migration easy
– Alt HAN Co Team