Defect tracking is one of the key aspects of software development. Without getting into the question whether a defect is major or minor, it is absolutely necessary to log, manage and fix each and every defect in order to develop a stable and effective application.
Identifying the source of a defect and then monitoring the defect removal process are always important from a manager’s perspective. A manager needs to analyze the efficiency of defect tracking and removal mechanism as well as minimize the cost involved in the process. Hence, choosing the appropriate defect tracking tool for your organization is critical.