ITIL based ITSM Implementation

Why Implement ITIL based IT Service Management

ITIL based ITSM Implementation
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Date & Time:October 28, 2009

Duration: 1 hour

Presenter:Bob Aiello, IT Consultant, Member IEEE, USA

Webinar Summary

Bob Aiello
Bob Aiello

IT Service Management is one of the most important functions, in any technology organization, that can result in a huge improvement in terms of how your customers view your services. However, establishing effective IT Service Management can be difficult. Most companies rely upon the ITIL v3 framework for guidance on best practices and how to successfully implement IT Service Management. Please join us for our webinar, “Why Implement ITIL Based IT Service Management?” to learn how you can successfully establish effective and robust IT Service Management in your organization!


Who should attend

CTO’s, Architects, Project Managers, Project Leaders, Developers, QA Leaders

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