Visibility to Incident Resolution through Omnibus Integration

Visibility to Incident Resolution through Omnibus Integration

Kovair Omnibus has a central framework that allows multiple tools to be easily integrated with each other. This makes the artifacts of the integrated tools to be visible and accessible by any tool user within the integrated tool environment. Hence managing the relationship of these connected artifacts becomes extremely easy.

This video will show the integration flow among Service Now, HP ALM and CA Agile Central (Rally) with respect to an Incident from its submission to resolution. It would also show the work and traceability across the tools and generate meaningful reports and metrics on the data accumulated from the cross-tool artifacts.

Kovair Omnibus offers integration support with 80+ tools. Using Kovair Omnibus, you can flow artifacts and automate handoffs across your entire tool chain, accelerate delivery and faster response to your customers, configure integrations with accuracy using Kovair user-friendly interface.