The client is one of the world’s largest multinational telecommunications conglomerate with headquarters in USA. Its range of services includes networking, mobility, unified communications, cable services and VoIP.
The multinational telecommunications conglomerate needed to decommission some of the legacy application like HP ALM, Rally, and JIRA and migrate key business processes and data for customer analytics from its legacy data platform to central IBM Jazz CLM platform. The migration was part of a strategic mandate to consolidate on a single data platform and leverage the platform, which closely aligns to the organization’s business needs, planned operational efficiencies and single version of truth for data analytics. The existing software development tools and data management system did not allow for easy and efficient data access for management reporting.
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