IT Service Management for Hexaware Technologies

IT Service Management Case Study for Hexaware Technologies
IT Service Management Case Study for Hexaware Technologies

Kovair Solution Architects analyzed Hexaware requirements and also conducted several rounds of onsite and offshore discussions with Hexaware Technical and Operational teams to finalize the requirements. Kovair team thereafter made necessary upgrades and changes in Kovair ITSM Solution to make it compatible with Hexaware requirements.

Kovair ITSM Solution was configured as per Hexaware IT Service Management’s ‘Best Practice’ processes and guidelines.