Download eCopy Introduction A large Agency of the State of California’s mission is to procure, manage and deliver technology systems that support the delivery of health and human services to Californians. The Agency was facing challenges in tracking and managing the deliverables from various technology vendors as part of their project management responsibilities. They decided […]
Download eCopy Introduction Honeywell Technology Solutions Lab (HTSL) is an integral research, development and engineering arm of Honeywell. It provides value to Honeywell’s businesses and customers through technology, product and business solutions that meet global standards of quality, innovation and lifetime performance. Employing diverse engineering skills, along with program management, quality assurance, systems engineering, technology […]
Download eCopy Introduction The purpose of this brief case study is to present several issues in the areas of IT Service Management and illustrate how Kovair helped its customers address these issues. Challenges In IT Service Management is primarily about investigating and resolving problems reported by a geographically distributed user base. The process of managing […]
Download eCopy Introduction Medha Servo Drives Pvt. Ltd., founded in 1984, is focused on rail transportation. Since inception, Medha has used Research and Development as a tool for success and today they are proud to be known for their product range, domain knowledge, design expertise, quality and manufacturing capabilities. Medha have designed and manufactured various […]
Download eCopy Introduction The Division of the State Architect (DSA) acts as California’s policy leader for building design and construction, and provides design and construction oversight for K-12 schools and community colleges. DSA has offices in Los Angeles, Oakland, Sacramento, and San Diego. DSA also develops and maintains the accessibility standards and codes utilized in […]
