![\"Remedyforce](\"https:\/\/www.kovair.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/05\/blog-graphics-71b.jpg\")
\nWith the speedy growth of technology, the demand for increased productivity has become mandatory in the market. Both the Internal and the Customer facing teams need to work together in a well-defined manner in order to ensure a bug free product delivery.<\/p>\n
This is why BMC Remedyforce is a widely used tool among Service Desk folks. When integrated with Kovair Omnibus, BMC Remedyforce can pave the way for organizations to increase productivity. This can only happen when you build an adapter that acts as a connector for integrating other tools with Remedyforce.<\/p>\n
Let us delve deep down into the details and gain some knowledge on how we have integrated Remedyforce with Kovair Omnibus. The added perk \u2014 about the value propositions that an organization can achieve through this type of integration will be discussed<\/p>\n
![\"Software](\"https:\/\/www.kovair.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/05\/sgddsg.jpg\")
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Remedyforce is an efficient tool for Incident Management Teams and is mainly used by customer facing teams like customer helpdesk. But apart from the customer facing team, an organization will also have other dedicated teams working independently and Remedyforce tool might not be used by them. Teams like the internal developers would be using some other tools like JIRA, Rally, Kovair, etc.<\/p>\n
![\"Developer\"](\"https:\/\/www.kovair.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/05\/ffthftt.jpg\")
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All these queries can be answered only when integration comes in place!<\/p>\n
Kovair Omnibus has introduced an adapter for BMC Remedyforce that allows seamless integration tool system of data between Remedyforce and other tools.<\/strong><\/a> Acting as a boon, it can bridge all the disconnects that can crop up when teams operate in silos.<\/p>\n Find interesting? Keen to know the details how this can be implemented in a real-life scenario? Let me help you visualize a practical scenario.<\/p>\n The following use case depicts a simple bi-directional synchronization between the tools BMC Remedyforce and Atlassian JIRA.<\/p>\n Let us assume that in an organization, the Customer team and the Operations team use Remedyforce, and the Developers team works with Jira.<\/p>\n Experience the benefits real-life!<\/p>\n Get a seamless integration, with codeless mouse-click configurations and get your tools used across teams automated. Break the silos, increase transparency, remove unnecessary time lags, bring your teams together, and enhance productivity, which in turn will definitely lead to faster marketing!<\/p>\n Proceed to implement your scenario. Contact us at sales@kovair.com<\/strong><\/a>!<\/p>\n ![\"Kovair](\"https:\/\/www.kovair.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/05\/Kovair-Remedyforce-Integration-Adapter-strip.jpg\")
<\/a><\/p>\nIntegrating with Remedyforce \u2014 A practical scenario<\/h2>\n
![\"tool](\"https:\/\/www.kovair.com\/blog\/wp-content\/uploads\/sites\/2\/2018\/05\/tool-integration.jpg\")
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\r\nEnterprise Tools Integration and Data Synchronization<\/h2>\r\n
Live Product Demo by our Experts<\/div>\r\n\r\n Get Demo<\/a>\r\n <\/div>\r\n<\/div>\nBenefits of Omnibus integrating with Remedyforce<\/h2>\n
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Now that the basics are clear to you\u2026let\u2019s get started!<\/h2>\n
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