Manage Software Development Issues, Defects Automatically

A collaborative system to track, organize, analyze, monitor, report, resolve software defects

Overview

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Introducing Kovair Defect Management

Kovair helps automate defect escalation and resolution process across the development lifecycle, ensuring faster and quality release.

Download Kovair Defect Management brochure to get an overview of Kovair offerings

Key Highlights of Kovair Defect Management

  • Test Specification for import / export of testing assets and artifacts from documents and tools or a combination of both.
  • Built-In Task-Based Workflow Engine with visual drag-and-drop workflow designer to support workflows.
  • Adapters and Extractors for integrating with other external testing tools.
  • Configured Reports and dashboards for analysis of test results / status.
  • End-to-End traceability ensuring visibility of functional tests and other relational coverages.

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Immediate Business Benefits

  • Identify, organize, categorize and view defects across projects in a centralized repository.
  • Track defects by severity, submitter name, detection phase, and defect status.
  • Automatically create defects from failed test cases.
  • Distinguish defects from change request or enhancement.
  • Escalate based on defect aging
  • Automatically assign defects to developers for fixing based on custom policies.
  • Identify duplicate defects and linking.
  • Send automated notifications to teams assigned for defect fixing.
  • Monitor defect resolution status in real time to improve prediction on quality.
  • Establish traceability links with Test artifacts and Requirements.
  • Capture customer suggestions and project-related issues in addition to defects.
  • Get management reports like open defects by project, severity, priority, defect type, and defect status.
  • Generate meaningful metrics and KPIs like average defect density, defect turnaround time, defect injection rate.
  • Prioritize defect resolution based on severity of the impact on users, relative effort to fix defects and available open defects.
  • Sync and share defect items with other teams working on JIRA, Bugzilla, TFS, RTC through bidirectional integration.
  • Automate defect review process flow before including them in a product roadmap.
  • Capture screenshot of any defect that arises and submit it as a supporting proof to bring to immediate attention of team members.
  • Define and manage the defects within different folders and sub-folders.
  • Attach files directly from the Cloud without saving those in local drives before uploading.

Major Capabilities

Multiple ways to capture and manage defects
  • Use Rich Text Editor for direct entry in Kovair
  • Submit from your Corporate Website or Portal
  • Send defect records via mail
  • Import from Microsoft Word documents and Excel spreadsheets
  • Import from a CSV file with configurable format
  • Capture from other third-party tools via integration
  • Add defects through Kovair Web APIs
  • Create defects based on a failed test execution automatically
Make defect prioritization simpler and faster

Kovair helps in reviewing and prioritizing each defect against a set of business goals. Based on the assigned priorities, the process can automatically route defects in different paths to optimize how resources are used and accelerate resolution of certain high priority items. Users can also attach files and screenshots to defects, so that it becomes easier for the developers to understand what the issue is and resolve easily.

Defect by Priority
Automate defect tracking workflow

Kovair’s built-in visual task-based workflow engine simplifies task management across time zones by replacing manual task assignment with automatic handoff. You can automate defect review process flow before including them to a product roadmap. For instance, when a developer in Bangalore is finished with fixing an issue, the designated tester in Dublin gets automatically notified and assigned the next step of ensuring test case creation and testing.

Defect Workflow
Automate email notifications

Receive automated notifications whenever a defect is submitted or updated by any stakeholder. The effective communications among the team members help take prompt action on the defects as and when they are submitted in the defect tracking tool.

Integrate with the tools you already own

Synchronize defect records between testers and developers in real time. Using Kovair Omnibus integrations, you can sync and share defect items with other teams working on JIRA, Bugzilla, TFS, RTC or other developer tools through bidirectional integration.

Reflect updated defect status automatically in subsequent tools that you own. Developers view defect records from within their IDE, fix them and then give status updates that get immediately reflected to the testers repeating the test process.

Omnibus Architecture
Get 360 degree view of Defect trends
Trend Charts
View defect distribution by status, priority, severity, age and other meaningful metrics. Kovair produces reports and various kinds of documents on defects. These include documents such as Release Notes as well as a fully formatted Word document including defects fixed in a Release.

  • Issues submission, closure, reopen trends
  • Burn Down Testing Charts
Graphical Charts
Distribution of Issues by Type, Criticality, Priority, Source or any other custom field

    The reports can be generated by several different reporting engines that Kovair supports:

  • HTML, enabling direct printing from the defects list page
  • Export any lists to Excel for additional formatting and manipulation
  • Word Reporting enables fully customizable formatting with multi-level data elements from Kovair
Defect Status Trend

Defect Trends

View Traceability links with defects for impact analysis
  • Create logical links (depending, affecting, bi-directional) between Issues and view in several visualizing tools that Kovair offers. These include Folder Hierarchy Report of Requirements Traceability, Requirements Traceability Matrix, and Traceability Relation Network diagram.
  • Allow multiple types of relations including custom ones between Issues such as dependency relation and duplicated relation.
Defect Traceability

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