Leverage your investment in global Application Lifecycle Management Services |
You’ve taken the first step by acquiring the world’s best technology for managing
globally distributed application development from Kovair. Now you have to make it
work in your environment, customize the products to fit your processes and workflows,
get everything configured so that your standards are a part of your lifecycle process,
and learn how to best use the technology to achieve your unique goals. |
To maximize your Kovair Global Lifecycle investment, we offer a range of services
to get you started, help you adopt and learn new processes, and effectively manage
the enterprise rollout. Our concern is helping you to accelerate your ROI, so we
offer set programs, and flexible tailored service options that address both your
immediate requirements and long-term strategic goals. |
We’ve studied global lifecycle management best practices. In fact, we know exactly
the things you’ll be going through and how to make best use of our technology in
your environment because we’ve done it ourselves. We not only created the leading
global application lifecycle management technology or application lifecycle management services, but everyone at Kovair uses it
every day to manage our own development processes, so when we talk to you about what
works and what doesn’t, you know we’re doing it from a wealth of hands-on experience,
as well as from ideas learned from our many customer successes. |
Our service includes: ALM Services and Support and Maintenance Services
Professional ALM services-
Professional services can be selected a la carte, or we can sit down with you and
plan a custom program to address the most complex and strategic needs. Our standard
offerings include Implementation Support, Process and Tool Configuration, Mentoring,
and Tool Customization, and we can also assist with organizational implementation
and rollout strategies, integration with 3rd party products, and other technical
services on a custom basis. All of our Professional Services engineers are experts
with years of global application lifecycle management services experience, in depth tool
knowledge and a wide range of technical skills.
Professional ALM services, especially in a globally distributed environment where the challenges of implementing defined processes, workflow, standards and tools in a consistent way can be much greater than usual. We work along side you to solve tool usage, methodology and process issues as they come up ensuring a more thorough cultural and organizational adoption of the new techniques and much stronger understanding of how to leverage the tools for maximum benefit.
IT organization to streamline their development processes, and is designed around the Kovair ALM services deployment, but may include optimal usage of other third-party and internal tools.
- Through our subscription service for Product Support and Maintenance Services, customers
receive all software upgrades and maintenance patches, telephone hotline support,
access to our support website, and remote diagnostic support services.
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