Superior CMDB with Kovair

A Kovair CMDB item is an IT asset or a combination of IT assets that may depend on and have relationships with other IT processes e.g. service request management, Incident Management , Problem and Change Management. Kovair CMDB supports such proactive features as reminders about application license renewals, license management, and planned equipment maintenance.

Optimized CMDB with Kovair: For unbeatable IT Asset Management

Kovair has partnered with nSolutions for the discovery of various Assets in the network and for automatic synchronization of changes in the assets, resulting in the following benefits:

• With a tight integration between the two, discovery, updates and management of assets become streamlined and automatic.
• Many of the dependency relations between configuration management database items can be automatically discovered by the discovery service. For example: which software is running on which server? Which OS is needed to run a particular application?
• Once the Assets are in Kovair through nSolutions’ integrated discovery service, users can manually create dependency relations between various CMDB items using the easy drag-and-drop interface.
• Kovair CMDB tightly integrates with other applications in Kovair’s IT Service Management Studio such as Helpdesk/ Service Desk, Incident Management, Problem Management, Change Management, and Knowledgebase. As a result, linking an asset with a service request lets the IT service manager know which Assets are involved in the request.

• A change in one Asset can determine whether other Assets are impacted by that change based on the dependency relations.
• With various reports and dashboards, Kovair CMDB helps one keep all the information easily accessible for operational efficiency.