Control and manage change within a large system or organization with Kovair’s change management process. We help evaluate the requested changes and implement them in an IT environment in the most efficient way that has minimal impact on the quality and permanence of service.

Kovair’s change management process highlights:

• Reporting a change- A change can be created manually or automatically. If a similar change exists, then the service team should link the Incident/Problem with the existing change in the Kovair ITSM solution. Otherwise, the Kovair ITSM application will automatically create a change against the Incident/Problem, and establish relational links among them.
• Classification of proposed changes (at review stage) is based on the feasibility of the changes and their risk parameters with a full description of every step in the change process
• Post-implementation verification- This helps an IT service provider to maintain a high degree of service quality to minimize the number of potential Incidents /Problems that may occur due to that change.
• Defining the approval process for change verification- This pre-defined process can be enhanced with codeless configuration of the workflow as per business needs and objectives of the service provider.

A Change Management Process helps you monitor the impact of change on the business to ensure that each change has the desired outcome.

Implement and manage change efficiently with Kovair’s Change Management Process template, as shown above.

Know about Kovair Change Management involving Change Items and Change Package.