Requirements, Tests, Issues, Release, Project
  • Manage Requirements, Test, Defects, Risk & Release Mgmt
  • Achieve Change management with multi level traceability
  • Automate workflow process for better quality and productivity
  • Integrate best of breed tools for Integrated ALM
  • Create Dashboards & Reports for Excellent Management Visibility


 
Helpdesk, Incident, Problem, Change, Knowledgebase, CMDB, Service Catalogue
  • Manage Service Desk, Incident, Problem, Change, CMDB
  • Meet Global Standards with ITIL V3 Compliance
  • Achieve automated workflow process with visual designer
  • Promote self-service with built-in Service Catalog & Dashboard
  • Implement highly demanding SLA & Escalation Policies


 
Enterprise Service Bus, SOA, Open API, Adapters
  • Jump start with Out-of-box integration for Java, .NET Development
  • Integrate any tools, anywhere, on any platform even behind the firewall
  • Reduce cost, effort with Enterprise Service Bus Architecture - No Point-to-Point integrations
  • Make changes in integration rules with drag-and-drop interface – no coding
  • Achieve Process, Traceability, Dashboard & Reporting across the Best of the Breed tools
Webinars / Events

Cost Effective IT Service Management on the Cloud


Service Management for Help Desk to Incidence to Problem to Change Management has been traditionally carried out with Enterprise tools from major brand name vendors at high costs for procurement, continued maintenance and consulting service dollars.
New web based multi tenant tools from many companies now offer better and more complete products that are accessible 24X7 globally over the Cloud and are ITILv3 compliant. They provide configurable process workflows for escalation management, better SLA computation capabilities and governance rules that are easy to upgrade or change. So, why not consider a change and better yet, make the change without investing multi thousands of dollars?
Adopt the Cloud /SaaS delivery model and get moving in days to this new and extremely cost effective value proposition. Your CFOs will love you for this! We will show you how?
  • Cloud Based IT Service Delivery
  • Quick and Easy Implementation
  • ITILv3 Compliant
Presenters :
Hendrik van Wyk
Hendrik van Wyk
Founder, Profiled IT People, Alberta, Canada
Sky Basu
Sky Basu
CTO & President, Kovair Software, Milpitas, California
Recognitions / Awards
Gartner "Kovair has built an integration bus - repository plus service adapters - to create an integrated control framework for application life cycle management data…."
   
SD Times Kovair makes Top 10 List for ALM Tools for "SD Times Top 100 Companies in Software". In writing about the ALM space, SD Times stated "In some cases, these companies have demonstrated leadership by creating innovative solutions from the ground up. In other cases, they have led by integrating once disconnected products."
   
CM "For any given process, if you can draw it on paper, you can implement it in Kovair"
   
  • Application lifecycle management ( ALM )/ SDLC Management

    Kovair offers –ALM/SDLC applications like Requirements Management, Test Management and Issues Management and totally integrated suite of ALM solutions. Architected with a common user interface and a shared repository to ease the complexities of "anytime, anywhere" development, Kovair has been adopted rapidly in market sectors where there is a critical need for automated workflow and predictable processes as implemented by Kovair’s Omniprocess, workflow automation.. Kovair’s integration infrastructure – SOA based Omnibus, integration bus for third party tools provides customers with an extremely flexible and globally integrated ALM environment with best of breed tools.

    Application lifecycle management
  •  
  • IT Service Management ( ITSM )

    Kovair IT Service Management) Solution provides a workflow based configurable platform for implementing ITSM processes distributed over multiple geographic locations accessed 24x7 over the web . Kovair ITSM is created based on the guidelines of ITIL v3. The different components of ITSM solution include Service Request, Incidents, Problems, Changes, Release Management and CMDB. Kovair’s ITSM solution includes all of these components in a single interface and tightly integrated with each other. However, if an IT organization already owns 3rd party tools to manage different service areas in ITSM, Kovair’s Omnibus Integration Technology helps them integrate all these tools with Kovair’s ITSM platform.

    IT Service Management
  •  
  • Omnibus Integration Middleware

    Innovation of Omnibus by Kovair has facilitated to resolve several challenges facing both local and global organizations. Omnibus Integration Middleware provides a vendor-neutral ALM platform, which allows the integration of standard ALM tools using Kovair Adapters. Organizations can utilize certain tools they own such as Doors for requirements management, ClearCase for configuration management, and Quality Center for test management, or use custom-made homegrown products to support various application lifecycle phases by integrating through Omnibus Integration Middleware. This ensures cross-lifecycle transparency, macro and micro-level processes automation and correspondence of activities across disciplines.

    Omnibus Integration Middleware